Shipping policy

Shipping

  • Free standard shipping to the US on every order.
  • Orders ship within 3 business days and arrive 8–15 business days after you order.
  • We email you a tracking link as soon as your order ships.
  • A 2- or 3-pair set can arrive in more than one parcel.
  • If we can't ship on time: if we can't ship your order within 3 business days, we'll email you before that deadline with a new ship date and the choice to cancel for a full refund. If you cancel, we refund you within 7 business days.
  • If it hasn't arrived: if your order hasn't arrived within 20 business days, contact us and we'll send it again or refund it.
  • Questions: use the contact form at archkind.com/pages/contact.